Customers

See all your Shopify customers directly in UserLoop, along with how many surveys they have been sent and their most recent ratings.

The Customers area in UserLoop shows all of your Shopify customers in one place, along with their ratings.

You can use the Customers area to see...

  • How many surveys each customer has been sent

  • How many ratings each customer has given you.

  • The customer's last rating.

  • How many orders the customer has made on your Shopify store in the past.

  • How much the customer has spent in your store in total.

You will also notice there are several actions you can take for each customer if you want to explore further.

  • View in Shopify. This button opens up the selected customer in your Shopify admin panel.

  • View Customer. This opens the customer's UserLoop profile which contains all their historical ratings, messages and purchase history.